Terms and Conditions
Last Updated: [Aug 5th, 2024]
1. Introduction
Welcome to Attached Solutions (hereinafter referred to as "we," "us," or "our"). These Terms and Conditions ("T&C") govern your use of our website and services. By accessing or using our platform, you agree to comply with these T&C. If you do not agree, please refrain from using our services.
2. Definitions
- User: Any individual or entity that accesses or uses our services.
- Product: Any item listed for sale on our website.
- Service: Any functionality provided by our website, including but not limited to the sale of products
3. Eligibility
To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. By using our platform, you confirm that you meet these requirements.
4. Account Registration
You may be required to create an account to purchase products. You agree to provide accurate and complete information during registration and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that the information is free from errors. If a product is listed at an incorrect price due to typographical or other errors, we reserve the right to cancel or refuse any orders placed for the product at the incorrect price.
6. Payment and Pricing
- Currency: All prices are listed in United States Dollars [USD].
- Payment Methods: We accept the following payment methods: Credit Cards, PayPal, Wire trasfers.
- Taxes: Prices do not include taxes unless explicitly stated. You are responsible for paying any applicable taxes, duties, or fees required by law.
7. Shipping and Delivery
- Shipping: We offer shipping to all of Mexico. Shipping costs and delivery times vary based on location and will be calculated at checkout.
- Delivery: We aim to deliver your products within the estimated timeframe. However, delivery times are not guaranteed, and delays may occur due to circumstances beyond our control.
- Customs and Import Duties: For international orders, you are responsible for any customs duties or import fees.
8. Returns and Refunds
- Return Policy:
- Mexico: If you are located in Mexico, you have 5 business days from the date of delivery to return any goods. The products must be unused and in their original packaging, including any boxes and tags.
- Condition of Returns:
- Returns will only be accepted if the products are delivered unused, in their original condition, and in the original box or packaging. This includes all tags, labels, and any other items that were originally included with the product.
- Return Shipping Costs:
- The cost of return shipping must be borne by the customer, unless the product received is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
- Refunds:
- Refunds will be processed to the original payment method within [number] days after we receive the returned product and verify its condition. Shipping costs are non-refundable.
9. User Conduct
You agree to use our services only for lawful purposes and in a manner consistent with these T&C. You must not:
- Violate any applicable local, national, or international laws.
- Infringe upon the rights of others.
- Distribute malware, viruses, or other harmful software.
10. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content without our prior written consent.
12. Limitation of Liability
To the extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services or products.
13. Governing Law
These T&C are governed by and construed in accordance with the laws of Mexico. Any disputes arising from these T&C will be subject to the exclusive jurisdiction of the courts in Mexico.
14. Amendments
We reserve the right to amend these T&C at any time. Changes will be effective upon posting on our website. Continued use of our services after changes have been posted constitutes your acceptance of the new T&C.
15. Contact Information
If you have any questions or concerns about these T&C, please contact us at e-commerce@attachedsolutions.com